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Push To Talk (PTT)

 
InTechnology’s Push To Talk (PTT) service allows your field workers to keep in constant touch with the office as well as each other. By using existing mobile phones instead of dedicated walkie-talkie radios, Push To Talk (PTT) also allows you to better manage equipment costs as staff need only carry one device.

Push To Talk (PTT) is a business radio service that uses GSM mobile phones instead of walkie-talkies. It allows instant communication either on a one-to-one basis or as a broadcast to a group of people using Push To Talk (PTT) technology on their mobile phones.

Push To Talk is quicker than a phone call because there is no number to dial. To make a call, the caller simply pushes a button on the phone and talks. It is similar to a walkie-talkie but has the advantage of almost unlimited coverage as it uses the global GSM mobile phone network.

Push To Talk also integrates seamlessly with your Local Area Network (LAN) so that office-based users can keep in contact with field based staff using a PC.
 
 

Features

 

Push To Talk (PTT)

 
Voice communication at the push of a button. Communicate privately on a one-to-one basis, or have a discussion with the whole team on an instant conference call.
 

Push To Talk PC / Mobile Integration

 
Unlike an RF system, office-based staff can now directly support and manage field staff through their PC, rather than a Push To Talk (PTT) mobile phone.
 

Range of Mobile Handsets

 
InTechnology's Push To Talk Service is supported by a range of Nokia handsets to suit different budget and functionality requirements. New handsets are constantly being added to the list that will support our Push To Talk service. For a list of the Supported handsets click here.
 

Wide Network Coverage

 
The Push To Talk (PTT) service is available in the UK on the T-Mobile, O2, Vodafone and Orange networks. Calls can be made between Push To Talk mobile phones almost anywhere in the world.
 
 

Benefits

 

Reduced costs

 
No extra handsets required: Staff can use a standard GSM mobile handset as both a phone and a Push To Talk (PTT) walkie-talkie.
 
Reduced call charges: pay only for the time you talk, not minimum call charges. Push To Talk (PTT) works by sending IP packets over the GSM network rather than setting up a traditional phone call. This means that the cost of a call is based on time spent actually speaking (the number of data packets transmitted) rather than the elapsed duration of the conversation.
 

Increased control

 
Organisations can provide Push To Talk (PTT) mobile phones to all staff - even temporary staff – safe in the knowledge that the phones cannot be abused to make non work related phone calls. Phones can be configured for data-only use so that Push To Talk will continue to work but users are unable to make GSM phone calls.
 

Improved productivity

 
Push To Talk (PTT) allows groups of workers to keep in constant touch with the team, even if dispersed around the country. Push To Talk (PTT) phones can be also fitted with earpieces with PTT buttons - this allows calls to be made and received without touching the phone.
 

As backup to an existing radio network

 
Many organisations, particularly the emergency services, depend heavily on their radio communication systems to co-ordinate staff. Because Push To Talk (PTT) uses the GSM network, it is ideal as an alternative high availability service in the event of the primary radio network failing.
 

Fully managed by InTechnology

 
Push To Talk (PTT) is provided by InTechnology Managed Services, a leader for over 25 years in providing critical data and voice services to businesses.
 
 

Examples / Case Studies

 

Council Services

 

Push To Talk Implementation

 
Using Push To Talk (PTT) mobile phones, Council Services, such as Park maintenance, event management and street cleaning, can work more efficiently. For example:
 
Provide staff with low-cost PTT mobiles
Enable PTT (data) but do not enable voice calls
Install Push To Talk software on office PCs for improved management of field staff
 

Benefits of using Push To Talk

 
Cost-effectively keep in contact with all field staff including temps & contractors
Better productivity as office staff can support and co-ordinate field staff
 

The Police Force

 

Push To Talk Implementation

 
Using Push To Talk (PTT) mobile phones, Police Forces can work more efficiently, and be confident in the knowledge they have a backup to their existing radio network.
 
Use existing staff mobiles
Install Push To Talk software on office PCs for improved management of field staff
 

Benefits of using Push To Talk

 
User groups can be quickly reconfigured depending on the situation
Can be used for 1:1 conversations, ad-hoc conference calls, or for broadcast
Enables better co-ordination with support staff
 
 
 Related Documents 
   
 
How Push To Talk Works
 
Managing a Mobile Workforce
 
Push To Talk Handsets
 
 
 
 
 Case Studies... 
   
 
Barcelo Hotels Case Study.pdf
 
Blythe Valley Park Security Case Study.pdf
 
OCS Case Study.pdf
 
Park Resorts Case Study.pdf
 
 
 
 
 

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