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Managed IP Telephony (VoIP)

 

Managed, Hosted IP Telephony (VoIP) Services for business

 
InTechnology are UK pioneers in managed IP Telephony (VoIP) services for businesses. Unlike most VoIP providers that rely heavily on 3rd party providers, we manage our own UK end-to-end IP telecommunications network. We also offer a seamless switch over from traditional telecommunications services to a wide range of secure, integrated and cost effective IP based solutions.
 

Leaders in Voice and Data Convergence

 
Unlike traditional telephony suppliers, InTechnology's heritage in data management and expertise in networking and voice services means we are able to offer clients an end-to-end solution to maximise the benefits of data (data replication, backup) and voice (IP Telephony (VoIP)). All our IP voice and data services are provided to your office over a single IP connection - it's easy to connect your world to our world.
 

Hosted IP Telephony (VoIP)

 
Our managed telephony service, Unity IP Voice, is a hosted voice service designed specifically for businesses. Unlike the traditional approach of installing a physical PBX system at each office, all telephony switching equipment is hosted at our secure, highly available data centre facilities. The voice service is then delivered over our LANnet IP network direct to your offices, with IP phones connected to your office LAN. This network-based design is particularly suited for dynamic and growing organisations as it can be quickly changed to fit your requirements, and staff at home or remote offices get exactly the same functionality as their head office colleagues.
 
For companies looking to move to IP Telephony (VoIP), particularly multi-sited organisations, hosted IP Telephony (VoIP) can offer significant cost-saving, as well as increased operational efficiency, resilience and business continuity.
 
IP Telephony - Hosted in the network

SIP: the standard for flexible business communications

 
SIP (Session Initiation Protocol) is the international standard for IP Telephony (VoIP) systems. Unlike some telephone systems that use proprietary technology, our IP Telephony (VoIP) system is SIP-based so is designed to be open and interoperable within a multi-vendor environment. This allows a future-proof managed, scalable telephony service, easily tailored to changing business needs that does not tie businesses into any one supplier.
 

The key benefits of Unity IP Voice:

 
Voice switching is built into the network fabric, no need for PBXs
Carrier-grade distributed IP Telephony (VoIP) system - if any component fails a backup takes over immediately without service impact
 
Unity IP Voice is a fully managed, hosted end-to-end IP telephony service that allows companies to focus on their core business rather than managing a phone system. To learn more about IP Telephony (VoIP) and to help you make an informed decision please read Top 10 Tips on selecting a Hosted IP Telephony (VoIP) provider and Hosted vs Onsite Telephony solutions for multi-sited businesses.
 

The benefits of InTechnology's Managed IP Telephony (VoIP) Service:

 

Built-in flexibility, scalability and security

 
Fast and simple moves, adds, and changes
Quickly scale up or down to match business needs
Full design and implementation service
 

Reduced costs and internal resource requirements

 
Pay-as-you-go charging model with low upfront costs
Internal and site-to-site calls are included
No need for ISDN lines or PBXs
 

Simple to administer

 
Users can easily manage their own calls from Outlook or Internet Explorer
Unified messaging, mobile and remote working features
Consistent functionality for staff regardless of whether office, mobile or home based
 

Peace of mind

 
With no PBX on-site, calls can be easily re-routed if your office is out-of-action
Assurance of the world's leading IP Telephony (VoIP) system for carriers, BroadWorks
24x7 support from a skilled and experienced support team
 

Business Continuity and Disaster Recovery

 
Unity IP Voice should be considered as part of your business continuity strategy. In the event of a site outage, incoming calls can be quickly re-routed to any PSTN or mobile number via a few clicks on a web page, and staff can work from home until alternative arrangements are available. As a hosted and fully managed service, mirrored between two of our data centres service availability is second-to-none.
 
 
 Related Documents 
   
 
Business Continuity & DR
 
Call Centre Solutions
 
Converged IP Communications
 
Hosted vs Onsite Telephony
 
Managed IP Telephony via JANET
 
PBX Connectivity & SIP Trunking
 
Selecting a Telephony provider
 
VoIP without replacing a PBX
 
Why InTechnology?
 
 
 
 
 
 Case Studies... 
   
 
Arrow ECS Case Study.pdf
 
Confederation of British Industry (CBI) Case Study.pdf
 
Energy Technologies Institute Case Study.pdf
 
Kelly_Services_case_study.pdf
 
Midlands Co-op Case Study.pdf
 
Tyco Case Study.pdf
 
 
 
 
 

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